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About us
Simcomm is a renowned United Kingdom headquartered call center software's & solutions providing company. Founded in 2011, SimComm has created a niche in providing automation and compliance solutions with client base across the globe.
We are also an authorised Verint, Avaya & Major Cloud OEM's services partner which deals in providing a wide range of services, solutions to enterprise telephony, call recording, work force management, automation and back office operations.
The wonderful people at simcomm
Helping your business to
improve daily
90+ Employees
Our Delivery Centres
50+ Clients
40+ Certifications
Our Goal is always to ensure Customer satisfaction at peak
Industries We Serve
Why Simcomm
Our Unmatched End-User Deliverables
Best in class Support
Highly Skilled and Trained Resources for end-end Delivery
Global Customer Base
Competitive Pricing
Most Preferred Partner for Verint and Avaya WFO
Flexibility
Current Standings
In-House Products
Telecom Automation
10+ Top Companies are running with Simcomm AE Enabled Auto call Back Manager for their end clients
Recording Compliance
Implementation of Recording Compliance Manager for 45K+ Seats in Contact Customer Environment
Recordings Export Kit
Over 50+ Call Recordings Export Kits delivered to major Contact center including Centralized Solution and calls conversion in various formats
Telecom Operations
3 major BPO running on Simcomm UTOM solution for managing their Telecom Operations & Optimization with this Telecom Automated Solution
Recordings Import
10+ Customized Adaptors delivered for calls import into WFO Setups, recorded on various Telephony platforms; mainly for Analytics
User On-Boarding Automation
5 Customers running with Simcomm User On-Boarding Software for automated on-boarding process.
Workforce Optimization
Projects & Implementation
10K+ Implementations including 1K+ Migrations to Customers Globally on Verint and Avaya WFO Suite
Trainings
460+ Trainings Delivered on Workforce Management and Quality Monitoring
Consulting
350+ Consulting Sessions conducted successfully around Workforce Management and Speech Analytics
Support
24 x AMC Customers across the Globe On Verint and Avaya WFO
Skills
Only partner with L2 skills for joint and sole deployments of complex and vast solutions
3rd Party Integrations
Over 25+ projects delivered for 3rd Party Integrations with Verint and Avaya WFO
We are Trusted By
