About us

Simcomm is a renowned United Kingdom headquartered call center software's & solutions providing company. Founded in 2011, SimComm has created a niche in providing automation and compliance solutions with client base across the globe.

We are also an authorised Verint, Avaya & Major Cloud OEM's services partner which deals in providing a wide range of services, solutions to enterprise telephony, call recording, work force management, automation and back office operations.

The wonderful people at simcomm

Helping your business to
improve daily

Chief Executive Officer

Mark Evans

Chief Operating Officer

Hiba Fadhil

Chief Information Officer

Cormac Kavanagh

Service Delivery Manager

Eimear Lawlor

Chief Strategy Officer

Brian Fitzpatrick

90+ Employees

Our Delivery Centres

50+ Clients

40+ Certifications
Our Goal is always to ensure Customer satisfaction at peak
Industries We Serve

Why Simcomm

Our Unmatched End-User Deliverables
Best in class Support
Highly Skilled and Trained Resources for end-end Delivery
Global Customer Base
Competitive Pricing
Most Preferred Partner for Verint and Avaya WFO

Current Standings

In-House Products

Telecom Automation

10+ Top Companies are running with Simcomm AE Enabled Auto call Back Manager for their end clients

Recording Compliance

Implementation of Recording Compliance Manager for 45K+ Seats in Contact Customer Environment

Recordings Export Kit

Over 50+ Call Recordings Export Kits delivered to major Contact center including Centralized Solution and calls conversion in various formats

Telecom Operations

3 major BPO running on Simcomm UTOM solution for managing their Telecom Operations & Optimization with this Telecom Automated Solution

Recordings Import

10+ Customized Adaptors delivered for calls import into WFO Setups, recorded on various Telephony platforms; mainly for Analytics

User On-Boarding Automation

5 Customers running with Simcomm User On-Boarding Software for automated on-boarding process.

Workforce Optimization

Projects & Implementation

10K+ Implementations including 1K+ Migrations to Customers Globally on Verint and Avaya WFO Suite


460+ Trainings Delivered on Workforce Management and Quality Monitoring


350+ Consulting Sessions conducted successfully around Workforce Management and Speech Analytics


24 x AMC Customers across the Globe On Verint and Avaya WFO


Only partner with L2 skills for joint and sole deployments of complex and vast solutions

3rd Party Integrations

Over 25+ projects delivered for 3rd Party Integrations with Verint and Avaya WFO

We are Trusted By